Friday, February 24, 2012

Cyber Attack Alert

Dear users, tutors, and partners,

We're sorry to report to you that TutorChatLive.org is currently under a cyber attack. A former disgruntled vendor with whom we have discontinued service with is posting malicious, untruthful remarks under aliases on several complaint boards around the internet. Such sites include scam.com, pissedconsumer.com, and teachercomplaints.com. We have contacted federal authorities and are working to get these libelous comments removed.

If you have any doubt, here's the truth:

- As our over 18,000+ registered users can attest, TutorChatLive.org's services are completely free for students. At no point in the process do we ask for credit card information or for payment for services.

- Every volunteer tutor that applies to our organization goes through a rigorous screening process to ensure that they are qualified to tutor. Our 50+ dedicated volunteers would never intentionally mislead students.

- TutorChatLive.org's dedicated team of administrators proudly upholds our mission to deliver free, live, online tutoring to secondary school students in everything we do. We started this organization because we're passionate about education and student success.


If you have any questions, comments, or concerns, please feel free to reach out to us at admin@tutorchatlive.org.

We appreciate your continued support of our program, and we look forward to continuing to advance our mission.

Sincerely,

TutorChatLive.org Administration

-------------

The following comments were drafted by the attorney representing us on this matter:

Please be advised that TutorChatLive.org, a U.S. nonprofit corporation of students at the University of Pennsylvania that supplies free tutoring services through its website to grade school and high school students, has been the subject of a false and malicious attack by a company called SynapseIndia Pvt. Ltd. TutorChatLive.org vehemently denounces these attacks as false and motivated by greed and ill will. Please contact TutorChatLive.org by email at dkattan@TutorChatLive.org. Thank you.

No comments:

Post a Comment